Bailouts. Tumbling stocks. Rising unemployment rates. I don’t want to get all Chicken Little on you but it really does feel like the sky is falling. Ready to hear something positive for a change? Uncertain times like these offer a real opportunity for relationship building not only with your prospects and clients but in the community where you live and work as well.
Have you taken the time to ask the people around you how they’re doing? Have you thought about whether there is anything that you can do to help them? I don’t mean offering a 10% discount on your services. I mean taking a moment to reach out and let folks know that you genuinely care about THEIR success during these tumultuous times. You may not get instant gratification in the form of a spike in sales but you will build and strengthen your relationships. And that is the key to healthy, long-term growth.
Apply this concept to your community as well. Schedule a half-day for you and your employees to volunteer at a struggling local charity. Pull together and remember how it feels to work as a team rather than as a boss and a group of walking, talking potential pink slips. Your company and your community will be stronger for it.
A kind gesture on a rainy day will be remembered when the sun comes out again. After all, relationship marketing without the relationship is just plain marketing.